RETURNS & SHIPPING
Due to our team being at 2023 Nationals events, online order processing times will be delayed until the end of May. Thank you for your understanding!
Up to 7 business days depending on the location of your shipping address.
Flat Rate (Small Items): $9.99
Large Product Shipping: $29.99 (Ex. Ball Carts & Net Systems)
Please contact us for other shipping methods.
Parcel Delivery via Canada Post, Canpar, UPS or Purolator depending on delivery location, item size and delivery timelines.
If the product you ordered doesn’t fit or is unsatisfactory, you have 30 days from receipt to return or exchange your item. The customer is responsible for return shipping costs and replacement shipping costs.
Please Note: All sale items, custom printed products or event pre- or post-sale orders are final sale unless otherwise posted on the product page. We will not process any refunds or exchanges on these items unless they are defective or damaged upon receipt.
Before you proceed please ensure that the product has not been used, washed, or worn.
To Return/Exchange an item
1. Email us at email@example.com and let us know that you would like to return or exchange the item. Please include your name and order number. If you plan to exchange an item, please let us know what product you are interested in for a replacement.
2. Wait for a response from one of our team members before proceeding to step 3.
3. Send the item back to us at:
Bay 6 2023 2nd Ave SE, Calgary, AB T2E 6K1
Volleyball Stuff is proud to produce high quality products for our customers. Should you receive a defective or damaged product please complete the following steps:
1. Take a photo of the defective or damaged product (ensure the defect is visible in the image).
2. Email us at firstname.lastname@example.org with your order number, description of the defect or damage, and the photo(s) of the of the defective or damaged product.
3. Our team will be in contact within 1 – 3 business days to offer a solution(s).
“The custom jersey’s and hoodies that we have been able to create with Volleyball Stuff have been outstanding. From initial conceptualization, through the design phase, and to the final product’s delivery, the process has been consistently quick and enjoyable. The products that we have created continue to exceed our exceptions in both design and quality. I don’t know of anyone else that is able to offer the level of customization across the range of products that Volleyball Stuff has.”
“This is the 3rd season our club has used Volleyball Stuff as our clothing supplier. In that time, Sanjiv, Jason and the team have provided the highest level of customer service and care to every order we have placed. They meet every deadline and often over-deliver. They are very professional, easy to deal with and accessible. They are simply the best supplier we have ever dealt with.”
“We have had the pleasure of working with Volleyballstuff over the past few seasons and have been so appreciative of their hard work in providing our program with unique, specialized items. The custom jerseys and outerwear that they’ve made for us allow us to really stand out and break outside the mould of the cookie-cutter apparel that other programs are bound to. What sets Volleyballstuff apart, however, is the personal connection they provide. Their staff truly care about the relationships they build with the teams they work with and are passionate about the products they provide.”
“The team at VBS is simply outstanding. They have supplied my Soccer Academy for over 2 years now and their attention to detail and customer service is through the roof. It’s extremely important to me that our club has professional gear that arrives on time and is of the highest quality, and I can trust that VBS will execute this for me each season. Highly recommended!”
“SKY Volley has been working with VolleyballStuff for 2 full years now and our experience has been incredible. The level of customer service is beyond anything I’ve experienced in the apparel and uniform industry, the quality of gear that we receive is loved by our athletes, and the ability to create custom material makes it so easy for our club to find something we love for our athletes and coaches. I’ve also personally been lucky to represent Team Canada as a coach and the gear package that we received the past 2 summers has been great. The comfort of the clothing and the unique designs allow us to look professional and sharp, all while enjoying the fit of the gear.”
“The Customer Care & Service that Volleyball stuff provides is incredible. I order from Sanjiv & Jason on a regular basis and the turnaround time for product is extraordinary, their service is outstanding as they are super genuine and have a ton of experience in the industry, so I really value their opinions on product & designs. The quality, fit & look of their jersey’s are great, they provide a personal online store for parents and athletes to order from & their full custom pieces are really sharp. Overall: I would highly recommend working with Volleyball Stuff.”
“VolleyballStuff has been PGYVC’s go-to volleyball supplier for several years now. Working with Sanjiv on custom jerseys and warm ups as well as many other items has been an awesome experience. I strongly recommend VolleyballStuff to anyone looking to set their club or team apart with custom, original volleyball gear. Their service is second to none in the industry.”
“VBS is a great organization that recently produced all our organization’s (basketball) jerseys. Sanjiv worked with us to tailor our jersey with a new look by holding a few meetings, being very accessible with ANY queries and being very flexible with making changes. A mock sample was designed and presented to us for review and the jersey was not put into production until we were 100% happy with the end product. Product was delivered earlier than projected which was a bonus.
We have worked with VBS on several projects including selling clothing through our mother club and are very satisfied with the end result and pricing. We will definitely be using them again in the future. The staff at VBS are easy to work with and they care a great deal about keeping their customers happy.”